Southwest Iowa Appliance LLC

No matter where you bought them, we can service them!
 
 

800-379-3744

Frequently Asked Questions
Q: Years in Business?
A: Since 1993

Q: Are all your technicians licensed, bonded, and insured?
A: Yes.
 
Q: Is your trip charge included if I authorize the repair?
A: Yes, it is included in the overall cost of the repair as part of the itemized labor. Our trip charge includes the original and any future trips to your location, as well as the time involved in diagnosing your appliance problem. Our technicians have a standardized labor, who guide as detailed and exactly, what we charge for the total repair, including the trip. These prices are adjusted by the type of appliance due to the actual labor involved in diagnosing the problem. However remember, you will only pay this charge once. 
 
Q: How much will it cost?
A: At this time, we can only give a quote for a repair after a technician has inspected and diagnosed the appliance in person. The only cost we can quote you before seeing and diagnosing your appliance is the trip cost, which is the one-time transportation and diagnostic charge. If you have any questions, we are more than happy to answer them.
 
If you know what your part, you need replaced before a technician comes to your location, we can quote you the price of the part, and we will make sure that the technician has it with him when he arrives. Any additional labor charges are based on our printed national flat rate "Price Guide." The "Price Guide" is based on data accumulated over the last 60 years. The labor fee is provided to you up front for your approval before the final work is started.
 
Please note that we cannot warranty work based on someone else's diagnosis. If a part is returned, it will be subject to a 20% restocking fee. Electrical parts, if opened, are not returnable under any circumstances.
 
Q: Is my appliance worth repairing?
A: In general, it's far more economical and eco-friendly to repair an appliance than to replace it. Not only, it does throwing away an appliance create waste, but some of the materials in these appliances can be harmful to the environment. Futhermore, don't forget the additional costs of delivery and installation.